Terms & Conditions

Effective Date: 17-04-2025

Welcome to Rag Ratz (www.ragkingz.com). By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.

General Information

This website is owned and operated by Rag Ratz, a Canadian-based brand created by college entrepreneurs. Throughout the site, the terms “we”, “us” and “our” refer to Rag Ratz. By accessing or purchasing from this website, you agree to be bound by all our terms, policies, and notices.

Product Information

We strive to display our products accurately, including descriptions, images, sizing, and prices. However, we do not guarantee that all content is error-free. Colors may vary slightly depending on screen settings.

Pricing

All prices are listed in United States Dollars (USD) and are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Orders & Payments

By placing an order, you confirm that all information provided is true and accurate, and that you’re authorized to use the payment method submitted. We reserve the right to refuse or cancel orders at our discretion.

Shipping

We currently ship our products Worldwide. Shipping times and rates are displayed at checkout. Once an order is shipped, Rag Ratz is not responsible for delays, lost packages, or damages caused by the shipping carrier. By using our site, you also agree to our Shipping & Return Policy, which explains how we process your packages.

Returns & Exchanges

Due to hygiene reasons, all sales on Swimwear, Bonnets and Du-rags (e.g. Any variation) are final and non-refundable. If there is an issue with your order (wrong item, damaged product), please contact us within 7 days of delivery at Contact@ragkingz.com, and we’ll work to resolve it.

Use of Website

You agree not to use this site for any unlawful purpose or violate any applicable Canadian laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without written permission.

Privacy Policy

By using our site, you also agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to Terms

We reserve the right to update or change these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.

Contact Us

If you have any questions about these Terms & Conditions, please reach out to us at :
Contact@ragkingz.com

If a parcel is confirmed lost after investigation, a full refund or replacement will be issued.