Privacy at Rag Ratz

Effective Date:17-04-2025

At Rag Ratz (“we”, “us”, or “our”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.ragkingz.com/www.ragratz.com(the “Service”). By using our Service, you agree to the collection and use of information in accordance with this policy.

For terms not defined in this Privacy Policy, please refer to our Terms and Conditions.

1. Information We Collect

Personal Data

While using our Service, we may request personally identifiable information that can be used to contact or identify you. This includes:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address (including City, Province, Postal Code)
  • Usage Data and Cookies

You are not obligated to provide any personal data, but some features of the Service may not function properly without it.

Usage Data

We may collect information about how the Service is accessed and used. This may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Pages visited, and time/date of visits
  • Time spent on pages
  • Device identifiers and diagnostic data

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like tags, scripts, and beacons) to enhance user experience and improve our Service.

You can choose to refuse cookies through your browser settings. However, disabling cookies may affect the functionality of certain features.

Types of Cookies We Use:

  • Session Cookies – to operate our Service
  • Preference Cookies – to remember your settings
  • Security Cookies – for added protection

3. How We Use Your Data

We use the information we collect for various purposes, including:

  • To provide and maintain our Service
  • To process transactions and fulfill orders
  • To communicate updates, promotions, or important changes
  • To offer customer support
  • To personalize your experience
  • To detect and prevent fraud or technical issues
  • To monitor Service usage and performance

4. Data Transfers and Storage

Your information may be transferred to — and stored on — servers located outside your province, state, or country where privacy laws may differ.

If you’re located outside Canada, please note that we process data in Canada. By using our Service and submitting personal information, you consent to the transfer and storage of your data in Canada.

We take all reasonably necessary steps to ensure your data is treated securely in accordance with this Privacy Policy.

5. Disclosure of Data

We may disclose your personal information under the following circumstances:

  • To comply with legal obligations
  • To protect our rights, property, or safety
  • To prevent fraud or investigate wrongdoing
  • To enforce our policies
  • In connection with a business transfer (e.g., sale, merger)

We will never sell or rent your personal information to third parties for marketing purposes.

6. Third-Party Service Providers

We may employ third-party companies to:

  • Help operate the Service
  • Provide Service-related services (e.g., payment processing, analytics)
  • Assist in analyzing Service usage

These third parties are granted access to your personal data only to perform specific tasks and are contractually obligated to keep it confidential.

7. Links to Other Websites

Our Service may include links to external websites that are not operated by us. If you click a third-party link, you will be directed to their site.

We are not responsible for the content, privacy policies, or practices of any third-party sites. We strongly recommend reviewing their policies before submitting personal information.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from minors.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take steps to delete such information.

9. Data Security

We use commercially reasonable security measures to protect your personal data. However, no method of online transmission or electronic storage is 100% secure.

We cannot guarantee absolute security but strive to safeguard your information to the best of our ability.

10. Copyright Disclaimer

Rag Ratz designs and sells unique, custom-made products. While our designs may include inspiration referencing well-known brands (e.g., Gucci, Dior, Off-White, etc.), we are not affiliated with or endorsed by any of the designer brands illustrated on our products. All trademarks remain the property of their respective owners.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you:

  • By posting the revised policy on this page
  • Via email or through a notice on our website, prior to the changes taking effect

We encourage you to review this policy regularly.

12. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please contact us at:

📧Email: Contact@ragkingz.com